Frequently asked questions
What is 'ghosting' on a whiteboard?
Ghosting occurs when dry-erase ink leaves a permanent smudge or shadow on the board after erasing. This happens frequently on cheap melamine boards because the surface is porous. Our porcelain and glass whiteboards have non-porous surfaces that prevent ghosting, ensuring they wipe clean every time.
Are all your whiteboards magnetic?
Most of our whiteboards, including our commercial and porcelain ranges, are magnetic, allowing you to use magnets to hold documents and plans. Please check the specific product description, as some specialized acoustic or glass boards may have different magnetic properties.
How do I clean and maintain my whiteboard?
For daily use, a standard felt eraser is sufficient. For a deeper clean, use a dedicated whiteboard cleaning spray and a microfiber cloth. Never use abrasive cleaners, glass cleaner (unless it is a glass board), or permanent markers, as these can damage the surface.

